Winning new business is tough—keeping customers happy is just as hard. That’s why we created this workshop.
It can be a really challenging time for small companies to not only win new business & customers – but to also keep established customers happy….and this is exactly why we have created this workshop!
Back by popular demand, this practical workshop is returning after previous sessions received fantastic feedback from businesses across County Durham.
Businesses told us the session gave them valuable time to step away from the day-to-day, think more strategically, and leave with practical actions they could immediately apply within their business.
If you’re struggling to clearly explain what makes your business different, attract the right customers consistently, or feel like your marketing isn’t landing as well as it should, this workshop is designed to help.
In just a few hours, you’ll gain a clearer understanding of your customers, sharpen your value proposition, and uncover practical opportunities to improve how you market and position your business.
This is not a theory-heavy workshop full of jargon. It’s an interactive, hands-on session focused on giving you tangible outcomes, practical tools, and fresh ideas that can make a real difference to your business moving forward.
Whether you’re an existing client or completely new to the programme, this workshop offers real value for ambitious businesses looking to grow smarter.

